Modem Setup Technical Note ♦ Setup Guide
RLXIC-Ex
ProSoft Technology, Inc. Page 5 of 14
April 6, 2010
Modem Setup
In This Chapter
Selecting Service Provider and Data Plan...............................................5
Carrier Network Setup & IP Address Assignment ................................... 5
Provisioning the Modem .......................................................................... 5
Install SIM card (RLXIC-EH model only) ................................................. 5
Apply Power to the Modem .....................................................................5
Connect the Modem to your PC for Configuration................................... 6
GSM Network APN (RLXIC-EH model only) ...........................................6
Loading and Saving Configuration Templates......................................... 6
Accessing the Modem Remotely ............................................................. 7
Selecting Service Provider and Data Plan
Before the modems can function they must be set up with a data plan from the carrier.
The RLXIC-EH model is for any GSM network (AT&T, T-Mobile, global service, etc.)
The RLXIC-EV is specific to the Verizon network
ProSoft has dedicated contacts with the providers, who can facilitate and expedite your account
setup. Contact ProSoft Technology® for the name and phone number of a representative to set up
your service, or if you need more information regarding the type of plan required.
Carrier Network Setup & IP Address Assignment
The modems should be set up with carrier-assigned static public IP addresses unless:
1 All devices you want to communicate with each other are connected to RLXIC-Ex modems on
the same network or APN (if applicable)
2 All devices using only Internet connections are capable of using client VPN software to
connect to the carrier’s network
3 The devices intended to communicate on the network are capable of addressing to a name
(e.g. www.google.com)
Provisioning the Modem
Once a plan has been set up and all necessary settings loaded into the modem, it is ready to be
provisioned by the carrier. Power the modem and note the LEDs. When the Network LED is ON
solid and the Signal LED is flashing, the modem is provisioned on the network and ready to use.
Note that sometimes this can take up to 30 minutes.
Install SIM card (RLXIC-EH model only)
Once you have been set up with the carrier and have selected a plan they will issue a SIM card
(Subscriber Identity Module) which will need to be inserted into each modem. This is done by
removing the two (2) screws and the end plate opposite the power connection and sliding in the
SIM, taking care that it is aligned with the guidelines shown on the PC board.
Apply Power to the Modem
You can power the modem using either the 120 VAC adapter or the gray DC power cord with an
external 12 to 24 VDC power supply. If using a DC supply, connect V+ to the red wire and V- to the
black wire.
(119 strony)
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